Shopping at Inmotion US: shipping, returns and cashback
Inmotion sells electric unicycles, electric scooters and accessories. These are heavy, expensive parcels, so the shipping and return rules matter more than for a typical online order. The US store at inmotionworld.com explains them on its shipping policy, its return and refund policy and its FAQ. This guide sums up what those pages say.
Who the US store delivers to
Free shipping applies to the lower 48 states of the United States, which excludes Alaska, Hawaii and Puerto Rico. The shop does not ship to PO boxes or APO addresses. The country selector on the site also lists separate pages for Canada, Germany, the United Kingdom, Spain and France. Their conditions can differ from the ones described here, which apply to the US store.
Shipping costs and delivery time
Orders of $100 or more ship free. For smaller orders, the shipping amount is calculated at checkout. In-stock orders typically ship within 1 to 3 business days, and you should allow 2 to 8 business days for the shipment to arrive. Pre-orders follow the shipping date on the product page. Business days run Monday to Friday, based on US Eastern time, and holidays are excluded.
Most electric unicycles and scooters ship from the US warehouse, usually with FedEx. All of them require a signature on delivery. If that is inconvenient, you can arrange pickup at the nearest FedEx location with the tracking email. If your order includes accessories, they ship separately. Once the package leaves, you get an email with the tracking number. The shipping address cannot be changed after you place the order.
| At a glance | Inmotion US |
|---|---|
| Free shipping | Free shipping on orders of $100 or more, lower 48 states |
| Dispatch | 1 to 3 business days when in stock |
| Delivery | 2 to 8 business days, signature required |
| Return window | 15 days after delivery, sealed and unused |
| Warranty | 12 months |
Returns and refunds
All new products bought directly on the official site can be returned, exchanged or covered by warranty. Refurbished items and anything bought from second-hand markets or unauthorized sellers are excluded. After delivery you have 15 days. The product must be unused, with the package still sealed, free of dirt, dust and odors, and returned in the original packaging.
The costs are considerable. You pay the return shipping, and the shop deducts a 10 percent restocking fee plus the original shipping cost from the refund. Parts and accessories are final sale. Products ridden in heavy rain, products that have been in a fall or collision, and modified products cannot be returned either. The shop inspects returns within three business days of receipt, and the timing of the refund then depends on your bank or payment provider.
Cancellations before shipping cost a 3.6 percent card or 4.4 percent PayPal processing fee. If the package has already shipped, recall costs are added. Pre-orders can be canceled before shipping for a partial refund of 95.6 to 96.4 percent, depending on the payment method.
Damage and defects
Tell the shop within 7 days of receipt if the package arrived damaged, with photos or video, by writing to [email protected]. Problems that affect normal use or safety within 7 days of activation count as dead on arrival, and the shop usually offers free replacement parts or a free repair first. Minor cosmetic marks and dented boxes are not treated as defects. The warranty covers 12 months.
Using cashback
Open the Inmotion page at daily cashback, where the current rate (2.5%) and the offers are listed with the date they were last checked. Press the shop button there, then shop and pay as you normally would. In your free account the cashback first shows as open and becomes confirmed once Inmotion has reported the order. A returned item reduces the amount for it.
Practical tips
- Keep the box and all original packaging until you are sure about the purchase, because returns need it and you pay for damage in transit.
- Be at home for the signature or plan the pickup at a FedEx location.
- Finish the order in one visit and pause your ad blocker on the shop, as either can break the click.
- Keep other cashback and voucher sites closed while you shop, because a later click can replace the first one.
As of October 2026.