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Guides

Shopping at Fußmatten-Welt: shipping across Europe, made-to-order mats, returns and cashback

· 2026-09-17

Fußmatten-Welt (Fussmattenwelt) is a German online shop run by Andy Knoblauch in Rülzheim. It sells door mats, logo mats, outdoor mats and neutral mats, including made-to-order mats. The shop ships to many European countries and also to the United Kingdom. This guide lists what the shop says about shipping rates, delivery time and withdrawal.

Delivery countries and shipping rates

The shop ships with DHL. Shipping prices outside Germany include 19% VAT. Cash on delivery is not possible outside Germany. The minimum order is one door mat. These are the shipping rates:

Delivery toShipping rate
Germany€8.90 shipping
Austria€10.90 shipping
Switzerland€13.90 shipping
Other EU countries and the United Kingdom€13.90 shipping

The EU table of the shop names Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Croatia and Hungary. The United Kingdom appears in the same list at €13.90. The shop does not say whether import charges apply for Switzerland or the UK, so ask customer service before you order.

Delivery time

For made-to-order mats, the shop gives a delivery time of about 5 to 8 working days, unless the quote says otherwise. According to the shop, production takes six steps. A logo file does not need a particularly high resolution. If you need a quote, you can request one on the shop's site.

Withdrawal and returns

Consumers have a 14 day right of withdrawal from the day they or a person they name receive the goods. You declare the withdrawal by letter or e-mail, and you can use the model withdrawal form on the site. The shop refunds all payments including the delivery costs, unless you chose a more expensive type of delivery. You pay the direct cost of sending the goods back. The right of withdrawal does not apply to goods made to your specification or clearly tailored to your personal needs.

Range and contact

The site offers logo mats, outdoor door mats and neutral door mats, plus custom orders, a colour selection, prices and sizes, and the option to design a logo mat or request a quote. There is also an online product catalogue and a page with common questions.

Contact

You can reach the team by e-mail at [email protected] and by phone on +49 721 145 37 278. The shop is available in German, English and French. The checkout shows the payment methods.

Cashback with daily cashback

Open the Fußmatten-Welt page at daily cashback, where the current rate (up to 5%) is shown. Press the shop button, then order as you normally would. In your free account the cashback first shows as open and becomes confirmed once the shop has reported the order, usually after the withdrawal period. A returned item is deducted from the amount.

Practical tips

  • Measure the space carefully, because mats made to order are excluded from withdrawal.
  • Order several mats together if shipping to Austria or Switzerland matters to you.
  • Keep other cashback and voucher tabs closed while you shop, since a later click can replace the first one.

As of October 2026

Frequently asked questions

Does Fußmatten-Welt ship to Austria and Switzerland?
Yes. Austria costs €10.90 shipping and Switzerland €13.90 shipping. Parcels go with DHL.
How much is shipping within Germany?
Shipping in Germany costs €8.90. The minimum order is one door mat.
Which other countries does the shop ship to?
The EU countries in the shop's table, for example France, Italy, Spain and the Netherlands, plus the United Kingdom, each at €13.90 shipping.
Is cash on delivery available?
Cash on delivery is not possible outside Germany. For other countries choose a payment method at checkout.
How long does delivery take?
For made-to-order mats the shop gives about 5 to 8 working days, unless the quote says otherwise.
Will I pay customs or import charges?
The shop does not say. Ask customer service before ordering to Switzerland or the United Kingdom.
How long can I withdraw from an order?
Consumers have 14 days from receiving the goods. Declare it by letter or e-mail.
Who pays for the return?
You pay the direct cost of sending the goods back. The shop refunds your payments including standard delivery costs.
Can I return a made-to-order mat?
No. Goods made to your specification or tailored to your needs are excluded from the right of withdrawal.
How do I contact Fußmatten-Welt?
By e-mail at [email protected] or by phone on +49 721 145 37 278. The site also has a FAQ page.
Are there discount codes for Fußmatten-Welt?
Current offers are listed on the Fußmatten-Welt page at daily cashback, and we check them every day. Use only the code shown there to keep your cashback.
How does cashback work at Fußmatten-Welt?
Use the shop button on our page, then order as usual. The cashback is open first and confirmed after the shop reports the order. Returns are deducted, and a code from another site can cost you the cashback.