Shopping at Die Moderne Hausfrau: delivery within Germany, payment, returns and cashback
Die Moderne Hausfrau is a German mail-order shop for household items, garden and leisure ideas, run by Walz Leben & Wohnen GmbH from Bad Waldsee. Its page on shopping information is short and clear, which makes it easy to judge before you order. The key point for international readers comes first: orders and deliveries are in principle only possible within Germany.
Who can order
The shop says that orders and deliveries are possible only within Germany. Customers from other countries are asked to order from the responsible national company of the group, and the footer of the site links separate pages for Austria and Switzerland. If you live in the UK, the US or elsewhere outside Germany, this shop is therefore only an option if the parcel goes to a German address, for example as a gift.
Shipping fees
The shop adds shipping of €5.99 per order. For an order value below €15 the shipping share is €6.99, and the minimum order value is €15. Payment by cash on delivery adds a surcharge of €7.49. Bulky items ship by freight forwarder with an additional €19.99 for delivery to the kerb, and the extra cost is shown at the item. Prices include the German VAT of 19 percent, and the shipping fees are shown separately in the basket.
| Item | What the shop says |
|---|---|
| Delivery area | Germany only |
| Standard shipping | Shipping €5.99 per order |
| Shipping for orders below €15 | Shipping share €6.99 |
| Bulky goods | Extra shipping €19.99, delivery to the kerb |
| Return | Free return advertised |
Delivery
Goods travel by post or freight forwarder on the fastest route, and unless agreed otherwise the shop delivers within a few days of receiving the order. For personalised items, such as towels with your own embroidery, the delivery time is in the article text. If there is a delay, the shop informs you straight away. In the checkout you can choose the billing address, another delivery address or a Packstation. The shop also delivers to a preferred address, for example your workplace.
Payment
The payment page lists purchase on invoice, which must be paid within 18 days of the invoice date and is advertised as free of charge, PayPal, Klarna instalments with a minimum monthly rate of €6.95, credit card, bank transfer within 7 days after the request, instant bank transfer or direct debit via Klarna, and Apple Pay. The shop ships after payment authorisation for the methods where the payment comes first.
Returns and withdrawal
The banner promises free returns. The item must come back undamaged, complete, in its original condition and packaging, using the return label that comes with the invoice. Note the reason for the return on the label attached to the item. The refund follows your payment method, at the latest within 10 working days. If you lost the return documents, customer service sends a new label. Freight items are collected by the forwarder after you call or write. The withdrawal form for the statutory withdrawal period is on a separate page of the shop.
The customer service number is 07524 703 3000, open from 7 to 23 hours. A call costs €0.14 per minute including VAT, while email to [email protected] is free of charge.
Using cashback
Open the Die Moderne Hausfrau page at daily cashback, where the current rate (up to 3%) and the offers are listed, and we check them every day. Press the shop button, then order as usual. In your free account the cashback first shows as open and becomes confirmed after the shop has reported the order. A returned item reduces the amount for it.
Practical tips
- Keep the return label from the invoice, it saves a call to customer service.
- Check the delivery time at the item before you buy personalised goods.
- Finish the order in one visit and pause your ad blocker so the cashback click is not lost.
- Close other cashback and voucher sites while you shop, because a later click can replace the first one.
As of October 2026.