Shopping at Deluvia: US shipping, free shipping threshold, 60-day guarantee and cashback
Deluvia is a US skincare and mineral makeup brand with its own online shop at deluviausa.com. It sells face and body care, makeup, brushes, kits, bath products and hair care. The shop works from the United States and its policy pages are short, so this guide puts shipping, delivery, the 60-day guarantee and contact options in one place.
Where Deluvia delivers
The FAQ says the shop ships within the United States for now and does not ship internationally. That is the answer for readers in the UK, Canada or elsewhere in the world: orders to other countries are not part of the standard offer. Within the US, the shipping rates apply to the continental states. For addresses outside the continental US the shop asks you to phone its toll-free number, 1-877-335-8842, and it gives you a shipping and handling quote before you order.
Shipping cost
All orders of $49 or more ship free within the continental US. Orders under $49 pay a shipping and handling fee of $7.95. If one item of your order is on back order, the shop sends the part that is in stock first and the rest when it arrives, and it does not charge extra shipping for the second parcel.
Dispatch and carriers
Orders ship within 24 hours Monday to Friday, 9 am to 5 pm. An order placed late on Friday or at the weekend leaves on Monday morning. Most parcels go with USPS Priority Mail, and when needed the shop also uses UPS or FedEx. If you give an email address, you get the tracking information by email. Once the parcel is on its way, the tracking link shows the expected day.
Guarantee and returns
Deluvia offers a 60-day satisfaction guarantee. If you are not happy with a product for any reason, you mail it back within 60 days and receive a refund or an exchange of the purchase price, minus shipping. Orders returned between 61 and 90 days are eligible for an exchange or credit on account only. Only products bought directly from Deluvia qualify. If you bought at another store or website, return the item there. Returns are sent to the returns department in Clearwater, Florida, whose address is on the Guarantee and Returns section of the policy page.
Samples, support and payment
Sample sizes are available if you want to test a product first. Ask the team by chat or email. Customer service is open Monday to Friday from 9 am to 5:30 pm Eastern time, by chat, by email at [email protected] or by phone on 877-335-8842. The accepted payment methods are shown at checkout.
| At a glance | Deluvia |
|---|---|
| Delivery area | United States |
| Shipping | Free from $49, otherwise $7.95 |
| Dispatch | Within 24 hours, Monday to Friday |
| Guarantee | 60 days, refund minus shipping |
Using cashback
Open the Deluvia page at daily cashback, where the current rate (up to 5%) and the offers are listed with the date of the last check. Press the shop button and order as usual. In your free account the cashback first shows as open and becomes confirmed once Deluvia has reported the order. A returned item reduces the cashback for it.
Tips
- If your basket is at $45, a small item to reach $49 can cost less than the $7.95 shipping fee.
- Order samples before a large purchase, since the guarantee deducts shipping.
- Finish the order in one visit and pause your ad blocker so the click is not lost.
As of October 2026. The shop can change its conditions at any time.