Shopping at Borghese: US-only shipping, returns and cashback
Borghese is an Italian-inspired skincare and beauty brand with its own online shop, best known for its Fango mud masks. The shop sells to customers in the United States only. The shipping rules are simple, but they come with a few conditions that decide what you pay: a free shipping line, a higher rate for some destinations, and a billing address rule at checkout.
Where Borghese delivers
Borghese ships within the United States, including Alaska, Hawaii and US territories and commonwealths. International shipping has been stopped. The FAQ explains why: customers in the UK and Canada ran into high VAT and duties, and the brand says it is working on a better experience. For readers outside the US the shop points to its partner PlanetBeauty.com. Its free shipping offer applies to orders within the United States only.
Shipping cost and delivery time
Within the continental US, orders go by DHL SmartMail Parcel Plus Ground. Most arrive within 5 to 10 days, and the FAQ talks of 5 to 7 business days from the order date. Orders ship on business days, and holidays or bad weather can cause delays.
- Orders over $75 after all discounts, rewards and coupons get free standard shipping.
- Orders under $75 pay a flat shipping fee of $8 per order.
- Alaska, Hawaii and the territories pay a flat shipping fee of $10, and delivery may take longer.
- Express shipping goes by UPS Second Day Air for a flat shipping fee of $15. It does not go to a PO box.
| At a glance | Borghese |
|---|---|
| Delivery area | United States incl. Alaska, Hawaii, territories |
| Standard shipping | Free over $75, otherwise a flat $8 shipping fee |
| Delivery time | Usually 5 to 10 days |
| Return window | 30 days, unopened and unused products |
| Payment | Cards with a billing address in the US, UK or Canada |
Returns and exchanges
You can return an unopened and unused product within 30 days for a full refund or an exchange. Opened or used products are not accepted back. To start a return, write to [email protected]. If something arrives damaged, keep the box, the packing material and the products inside it and call the shop right away on 1-866-267-4437. Customer service answers Monday to Friday from 9 AM to 5 PM Eastern time. An order cannot be changed or cancelled once it has been processed, so call early if you need a change.
Payment and billing address
Borghese does not accept credit cards with a billing address outside the United States, the UK and Canada. The billing name and address must match the card, and the shop reserves the right to cancel an order that does not. The shop also offers a replenishment service on selected products. You pick the interval on the product page, and you can cancel before the next shipment in your account.
Royalty Rewards points
The shop runs its own loyalty program. Joining is free, and you earn points on what you spend, calculated after coupons and discounts and without shipping or taxes. Points can be redeemed at checkout. Points cannot be combined with other discount codes, because only one code can be applied per order. If you return an order, the points are adjusted to the final amount spent.
Using cashback
Open the Borghese page at daily cashback, where the current rate (2.5%) is shown and the offers are checked every day. Press the shop button there, then shop and pay as you normally would. In your free account the cashback shows as open and becomes confirmed after Borghese has reported the order. A returned product reduces the cashback for that item.
A few practical tips
- If your basket is at $70, one small extra item can cost less than the $8 shipping fee.
- The free shipping line is checked after discounts and points, so redeeming points can push you back under it.
- Pay with a card whose billing address is in the US, UK or Canada.
- Pause your ad blocker on the shop and keep other cashback and voucher sites closed while you shop, since a later click can replace the first one.
As of October 2026. Prices and rules can change, so check the cart before you pay.