Buying sneakers at 4Elementos: shipping zones across Europe, returns and cashback
4Elementos is a sneaker and streetwear retailer with roots in Galicia in northwest Spain and a physical shop in Ourense. The Italian-language store at 4elementos.it sells shoes, clothing and accessories for women, men and kids, and ships to many European countries. The shipping policy splits them into zones with different starting prices, so it pays to know yours before you fill a basket.
Shipping zones and prices
Within Spain and Portugal the mainland rate is 4.95 EUR, and Spain and Portugal get free shipping on orders above 200 EUR. The Balearic Islands cost 13.95 EUR, with free shipping above 250 EUR. For other EU countries the cost depends on the weight of your items, and the shop lists the starting prices per zone:
| Zone | Countries | Shipping from |
|---|---|---|
| 1 and 2 | Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands | 9.95 EUR shipping |
| 3 | Czech Republic, Denmark, Hungary, Poland | 10.95 EUR shipping |
| 4 | Estonia, Finland, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden | 12.95 EUR shipping |
| 5 | Bulgaria, Croatia, Serbia | 14.95 EUR shipping |
| 6 | Greece | 15.95 EUR shipping |
The exact amount appears in the cart summary once you have added your items, and prices include tax. The store does not list a free shipping threshold for the zones outside Spain and Portugal.
Processing and delivery
Orders placed before 3 PM are processed the same day, later ones on the next working day. In Spain delivery takes 24 to 72 hours on working days (Monday to Friday). Other destinations can take longer, and you see the estimate when you choose the carrier at checkout. During Christmas, Black Friday or sales campaigns delivery can be slower than usual. The carrier is Correos Express. After dispatch you get an email with a tracking number, and 24 hours before delivery a text message lets you manage the delivery or pick the parcel up at a Correos office. If nobody is home, there is a second attempt, after which the parcel goes to the nearest Correos Express facility. You can also collect for free at the shop in Ourense.
Returns
You can return one or more items without giving a reason within 15 calendar days of receiving the order. Products must be unused, in perfect condition and in the original packaging. Send the parcel to the Ourense address in the instructions and include the invoice or proof of purchase. Return shipping is at your cost unless the shop made a mistake or the product is defective, and the shop advises a tracked method. For orders from outside Spain, use a method that covers customs and import costs at destination. Refunds go to the original payment method within 7 to 10 working days after the shop checks the goods. Online exchanges are not offered: return what you do not want and place a new order. Faulty products are covered by the legal warranty of your country, and you report them by email with photos or videos.
Payment
The shop accepts Visa and Mastercard credit and debit cards, Bizum, PayPal, Klarna in three instalments and seQura in three, six or twelve instalments. seQura is open to residents of Spain only. Bank transfer and cash on delivery are not accepted.
Using cashback
Open the 4Elementos page at daily cashback. It shows the current rate (up to 4%) and the latest offers with the date we last checked them. Press the shop button, then order and pay as you normally would. The cashback is shown as open in your free account and becomes confirmed after 4Elementos has reported the order. Returned items are deducted.
Practical tips
- Look at the zone table first: a pair of sneakers shipped to Germany or Italy starts at 9.95 EUR, so a second item in the same parcel often costs less than a separate order.
- Keep the box and the invoice, since returns need both.
- Finish the order in one visit and pause your ad blocker, because either can break the cashback click.
As of October 2026.