ReachStream plans, billing, cancellation and refunds explained
ReachStream is a B2B data platform from California. Instead of goods it sells access: a searchable database of business contacts and companies, an email verifier and a Chrome extension for LinkedIn. There is nothing to ship, so the questions that count are different: what you can try for free, how plans are billed, what happens to unused credits, and whether you get money back. This guide goes through what the company states on its pricing pages and terms.
What you can use
The platform has two main products. ReachStream Prospect is the contact and company database. The company advertises more than 500 million contacts and 50 million companies, with filters such as role, industry and location, plus an AI search where you describe the people you are after in plain words. Results can be saved to lists and exported. The Email Verifier checks single addresses or whole lists for validity and catch-all risk, and it also offers an API. A Chrome extension lets you reveal and save contact details while you browse LinkedIn Sales Navigator. Email Finder and Outreach tools are marked as coming soon.
Free start and paid plans
Prospect has a free plan with 100 credits a month, which the shop describes as 100 verified emails or 10 direct dials, for one user. Paid plans (Starter, Pro, Business and a custom Enterprise level) add more credits, unlimited email views and seats. Annual billing is cheaper than monthly: the Starter plan is $29 a month when billed annually and $39 a month when billed monthly. The Email Verifier is separate. It starts with a free trial of 100 verification credits valid for 30 days, then continues as monthly or yearly plans or as a one-time credit pack, which stays valid for 12 months.
| At a glance | ReachStream |
|---|---|
| Products | Prospect database, Email Verifier, Chrome extension |
| Free option | Free Prospect plan and a verifier trial with 100 free credits |
| Billing | Monthly or annual, Enterprise on request |
| Cancellation | Any time, effective at the end of the billing cycle |
| Refunds | Not offered except where required by law |
Cancellation, refunds and credits
The terms of service are clear on the money side. All subscription fees, credits and add-ons are non-refundable, except where the law requires otherwise, and once a billing period has started there are no prorated refunds for unused time or features. You can cancel a subscription at any time, but it only takes effect at the end of the current billing cycle, and you keep access until then. A downgrade works the same way, and an upgrade takes effect at once. Unused credits expire at the end of the billing cycle and do not roll over, and they have no cash value. ReachStream reserves the right to make an exception in unusual cases.
Privacy and where it is used
ReachStream is an online service that you use in the browser, and the company is based in Santa Clara, California. On its pages it lists GDPR, CCPA, SOC 2, ISO 27001 and other frameworks. What you do with exported contacts, for example cold email in Europe, is covered by the rules of your own country, so check them before a campaign.
Using cashback
Go to the ReachStream page at daily cashback to see the current rate (5%) and the offers with the date we last checked them. Press the shop button, then sign up or buy as you normally would. In your free account the cashback shows as open and becomes confirmed once ReachStream has reported the order. If the company refunds a payment, the matching cashback is deducted.
Practical tips
- Start with the free plan or trial to see whether the data fits your target market before you pay.
- Since credits expire each cycle, pick a plan size you will actually use.
- Cancel before the next billing date if you do not need the plan, because the fee for the running cycle is not returned.
- Close other cashback or voucher tabs while you sign up.
As of October 2026.