Modlily orders from abroad: free shipping threshold, delivery times and the 30-day return
Modlily is an online fashion shop for women, with dresses, swimwear, tops, plus size and accessories. It ships from its own warehouse to a very long list of countries, and the delivery and return rules differ a little depending on where you live. Here is what the shop's Shipping Information and Return and Exchange pages say.
Where Modlily delivers
On the shipping page you choose your country or region from a list. The first entries are the United States, United Kingdom, Canada, Australia, France, Germany, Italy, Mexico and New Zealand. Below them the list continues with a large number of countries, among them Austria, Switzerland, the Netherlands, Spain, Sweden, Poland, Japan, Brazil and South Africa. The cost and time table on that page loads for the country you pick, so check it for your own address before you buy.
Shipping cost
The shop offers three methods. Flat Rate Shipping is free for orders over $15 USD. Standard Shipping is calculated by weight and distance. Expedited Shipping is the fast option. Promotions such as Final sale, Lucky bag and Pick one more do not qualify for free shipping, so a basket full of those items can still carry a delivery fee.
How long delivery takes
The delivery time counts on top of processing. The shop lists these ranges, excluding processing time:
- Flat Rate Shipping: 9 to 17 business days
- Standard Shipping: 8 to 15 business days
- Expedited Shipping: 3 to 7 business days
Remote areas and islands usually take much longer. Expedited shipping needs a street address in English and a contact number, while P.O. boxes are possible with the standard methods. Once the order ships you get an email with a tracking number. Modlily treats a parcel as delivered once it is marked that way for the address you gave, and offers no compensation for non-receipt in that case. If an order does not arrive, contact the shop within two months after dispatch.
Customs
With Standard Shipping customers are normally not charged extra duties or taxes, but customs rules differ by country and local charges can apply. If you had to pay, keep the receipt and send it to customer service.
Returns and exchanges
You have 30 days from delivery to return an item. It must be unworn, undamaged and unstained, and swimsuits need the hygiene liner attached. Beach blankets, sunglasses, jewelry and hair accessories cannot be returned for sanitary reasons, and items marked "No returns or exchanges" on the product page are final sale. Original shipping and order protection are not refunded when you return for a refund. The US version of the policy adds one free exchange per order for a new size, color or an item of equal or lower price. Customers are responsible for return shipping, but the shop offers free returns as store credit that never expires. If you use a Modlily return label, its fee is deducted from the refund. The page names label fees of at least $10.99 for the US, CA$12.99 for Canada and £3.99 for the UK. In the US you can also use a Happy Returns drop-off point. Modlily says it processes a return within 7 working days after the warehouse receives it.
Payment
The payment page lists PayPal, credit and debit card, Afterpay and Klarna. Card and instalment options depend on your country and are not offered everywhere.
| At a glance | Modlily |
|---|---|
| Free shipping | Flat Rate Shipping over $15 USD |
| Delivery time | 9 to 17 business days (flat rate) |
| Returns | 30 days from delivery |
| Support | Email reply in 1 business day, 24/7 chat |
Using cashback
Start on the Modlily page at daily cashback, where the current rate (4%) and the current offers are shown. Press the shop button and then order as usual. In your free account the cashback appears as open and becomes confirmed after Modlily has reported the order. If you return an item, its share is deducted.
Practical tips
- Add up your basket before checkout, because sale items marked Final sale do not count toward free shipping.
- Check the swimwear and final sale labels on the product page, as they decide whether you can return an item.
- Complete the order in a single visit and pause your ad blocker, or the cashback click may be lost.
As of October 2026.