Shopping at Mojawa: shipping zones, returns and cashback

Mojawa sells bone conduction headphones, open-ear headsets that rest on the cheekbones instead of sitting in the ear canal. The shop is run from the US, and its shipping page separates three delivery zones: the US, Europe and everywhere else. Here is what each zone means for cost, speed and returns, based on the shipping and refund policies.

Shipping costs

Mojawa uses one flat rule worldwide. Orders over $50 ship free with standard shipping. Orders under $50 pay a flat shipping fee of $9.90 per order, no matter how many items are in the basket. The shop picks the carrier automatically from the weight and destination of your parcel. Orders to a P.O. Box go by standard shipping only, so express options are not available there.

Delivery time by region

Orders usually leave the warehouse within 24 to 72 hours. After that, the shop quotes working days by zone:

Zone	Delivery time
US	2 to 5 working days
Europe	5 to 7 working days
Other areas	6 to 14 working days

You get an email with tracking details once the order ships. Some carriers need 2 to 5 business days before tracking updates, and a status that seems stuck can simply mean the parcel is being cleared by customs. Items from one order can arrive in separate packages even if you asked for combined shipping.

Which countries are covered

The shipping policy does not list individual countries. It only distinguishes the US, Europe and other areas, so the checkout is where you see whether your address can be served. The daily cashback listing for Mojawa is the US store, which matters if you plan to order from abroad. Check the conditions on the shop page there before you pay.

Returns and refunds

Mojawa offers a 30-day money-back guarantee. You have 30 days after receiving the order to request a return, and the product has to be undamaged, complete with all accessories and in the original packaging. The shop refunds the full price after it has inspected the returned item at its warehouse, usually within 1 to 2 weeks on the original payment method. The shop asks you to contact [email protected] if the money has not arrived more than 15 business days after approval.

If you return something because you changed your mind, you pay the return shipping. If the product is damaged, defective or the wrong one, you do not. Tell the team as soon as you notice. Sale items and gift cards cannot be returned. For parcels shipped into the European Union, the policy also grants a 14-day right to cancel or return without giving a reason, as long as the item is in the condition you received it.

Orders can be cancelled within 30 days of placing them, and the shop says it completes processing and shipment within 7 days of receiving an order. Mojawa also gives a two-year warranty. It applies in the country of purchase and ends if the product is taken out of that country.

At a glance	Mojawa
Free shipping	Orders over $50 ship free
Shipping fee	$9.90 shipping under $50
Dispatch	24 to 72 hours
Money-back guarantee	30 days
Warranty	2 years, country of purchase

Using cashback

Open the Mojawa page at daily cashback, where the current rate (5%) is shown next to the offers we check every day. Press the shop button, then shop and pay as you normally would. In your free account the cashback first appears as open and turns confirmed once Mojawa has reported the order. If you return the headphones, the cashback for that item is deducted again.

Practical tips

• A single pair can land just below $50. Check whether an accessory pushes the basket over the limit, because that removes the $9.90 shipping fee.
• The warranty stops when the product leaves the country of purchase, so buy in the country where you will use it.
• Keep the box and all accessories until the 30 days are over.
• Do not click through other cashback or voucher sites during the same order, since a later click can replace the first.

As of October 2026. Mojawa can change its policies, so look at the shipping and refund pages again before you order.