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Guides

EWANTO: letter and parcel shipping, costs abroad and the 2-month withdrawal

· 2026-10-15

EWANTO is a Berlin online shop for the small things around the house: batteries for watches and hearing aids, chargers, cables, hygiene items, stationery and a few thousand similar products. Most orders go out as an inexpensive letter inside Germany. From abroad the picture changes: international orders travel as parcels with a flat fee plus a share of the order value. We read the shipping, payment and cancellation pages on ewanto.de in October 2026.

Shipping inside Germany

Most products can be sent as a letter. That costs 1.95 € up to an order value of 29 € and is free from 29 €. As an option within Germany EWANTO offers DPD, in rare cases FedEx or UPS, for 5.19 €, free from 49 €. Express with DPD, delivered by 18:00 the next working day, starts at 15.99 € shipping and depends on weight. Packstations cannot be used. Orders with payment received by 13:00 are shipped the same day, and shipping happens Monday to Friday only.

Shipping abroad

Shipments with an international destination are sent only as parcels, with DPD or FedEx from Germany and sometimes a local partner at the end. Tracking is sent automatically. The shop calculates the cost like this:

DestinationShipping cost
Another EU country21.90 € shipping plus 5 % of the order value
Outside the EU41.90 € shipping plus 5 % of the order value

For a typical order of 40 € that is 23.90 € to an EU country and 43.90 € outside the EU, our own calculation from the page. The page does not list individual countries or say anything about customs duties, so look at the cart before paying.

Payment

The shop accepts advance payment by bank transfer (with a 3 % discount on the cart total after vouchers), Amazon Pay, credit card via Stripe (Visa, Mastercard, American Express) and, for returning customers, companies and public institutions, invoice with 14 days to pay.

Withdrawal and returns

EWANTO gives consumers 2 months to withdraw from a purchase without giving a reason, counted from the day you received the last item. Tell the shop in a clear statement, by letter, email or the online form on the site. After that you send the goods back within 14 days. The direct return costs are yours. The right ends early for sealed goods that are not suitable for return for health or hygiene reasons once they have been unsealed.

Using cashback

Open the EWANTO page at daily cashback to see the current rate (up to 3.5%). Press the shop button and order as usual. In your free account the cashback is pending first and becomes confirmed after EWANTO has reported the order, normally after the withdrawal period. A returned item reduces the cashback.

Practical tips

  • The foreign shipping fee is flat, so one larger basket is much cheaper than several small orders.
  • If you live in Germany, push the basket past 29 € for free letter shipping.
  • Finish the order in one visit and avoid other cashback or voucher sites meanwhile.

Frequently asked questions

How much is shipping from EWANTO to another EU country?
Shipping is 21.90 € plus 5 % of the order value. Outside the EU the shipping is 41.90 € plus 5 %.
Is there free shipping?
Inside Germany, letter shipping is free from 29 € and DPD parcel shipping free from 49 €.
How long can I withdraw from an order?
Consumers have 2 months from receiving the last item. You then return the goods within 14 days at your own cost.
Which payment methods does EWANTO accept?
Advance bank transfer with a 3 % discount, Amazon Pay, credit card via Stripe and invoice for returning customers and organisations.
Does the shop ship to Packstations?
No, delivery to a Packstation is not possible.
When does EWANTO ship my order?
Orders with payment received by 13:00 are shipped the same day. Shipping happens Monday to Friday only.
Is there express shipping?
Within Germany, DPD express delivers by 18:00 the next working day. Shipping starts at 15.99 € and depends on weight.
Is there a discount for paying by bank transfer?
Yes. Advance payment by bank transfer gets a 3 % discount on the cart total after vouchers.
Who can pay by invoice?
Returning customers, companies and public institutions, with 14 days to pay.
How do I declare a withdrawal?
In a clear statement by letter, email or the online form on the site. Sealed hygiene goods cannot be returned once unsealed.