Shopping at Euhomy: US delivery area, returns and cashback
Euhomy sells ice makers, car refrigerators, beverage coolers and wine coolers through its own US online shop. The shop is clear about where it delivers, and it is a narrower area than many buyers expect. Here is what the shipping and returns pages say.
| At a glance | Euhomy US |
|---|---|
| Delivery area | Contiguous United States only |
| Shipping | Free shipping, as stated on the shop's homepage |
| Delivery time | 4 to 6 days for most areas |
| Money-back guarantee | 30 days for undamaged products |
| Warranty | 1-year limited warranty |
Where Euhomy delivers
Orders on the US website go only to the contiguous United States. The shop cannot deliver to Alaska, Hawaii, American Samoa, Guam, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico, the U.S. Virgin Islands or to military addresses (Armed Forces Americas, Europe and Pacific). The FAQ adds that anyone who needs delivery outside these areas should email [email protected] first. If you live outside the US, check with the shop before you pay for anything.
Shipping cost and delivery time
The homepage promises free shipping and reliable delivery. The shipping policy puts the estimated delivery time at 4 to 6 days for most areas. Other pages of the shop give slightly different ranges: the FAQ says most items leave the warehouse within 2 to 3 business days after payment, and quotes 3 to 7 days and 5 to 10 days for transit in the continental US. Treat all of these as estimates, and expect the long end during sales, holidays or bad weather. Expedited shipping is not available.
After dispatch you receive an email with the carrier and a tracking number. Bundles can arrive in several parcels, each with its own tracking email. If tracking has not moved for more than 5 days, contact the shop. A shipping address cannot be changed once the parcel is en route, but before dispatch you can ask support to change it. A parcel returned to the sender because of an incomplete address is replaced after you send the correct one. Pre-sale orders show the latest shipping date on the product page.
30-day money-back guarantee
Undamaged products can go back for a full refund within 30 days of purchase, for any reason. Corporate and bulk orders are excluded, and a bulk order means 10 or more units of the same product. The item needs its original packaging and all accessories. Products with visible wear, damage or signs of use do not qualify, and neither do free gifts. If you used a gift-with-purchase promotion, return the free item together with the main product, otherwise its list price is taken off your refund.
For a return without a quality problem you pay the shipping back yourself and supply a valid return receipt. Only the price of the product is refunded. You start a return with your order number and the email address you ordered with, or from your order history in an Euhomy account. Refunds are issued after the item reaches the warehouse and passes inspection, normally in 3 to 5 business days, to the original payment method. Contact support before you ship, because a replacement or repair may suit you better.
Cancellation and warranty
You can cancel an order yourself within one hour. After that, email [email protected] or start a return. An order that has entered the shipping phase cannot be cancelled. The 1-year limited warranty covers defects in materials and workmanship for the original owner. It applies to purchases from the shop and from official channels such as Amazon, TikTok and Walmart, not to unauthorized sellers. Replacement may be a refurbished unit of equal value, a new one, or a partial refund depending on usage.
Contact
Support answers by email within 24 hours on weekdays at [email protected]. The toll-free US number is +1-833-362-2655, Monday to Friday, 9am to 6pm Eastern.
Using cashback
Open the Euhomy page at daily cashback for the current rate (5%) and the offers, which we check daily. Press the shop button, then order and pay as usual. In your free account the cashback first shows as open and becomes confirmed once Euhomy has reported the order. A returned item reduces the amount for that item.
Practical tips
- Run the machine early. The 30 days count from purchase, not from delivery, so a slow parcel eats into the window.
- Keep the original box until you are sure you keep the product.
- Keep other voucher and cashback sites closed while you shop, since a later click can replace the first one.
As of October 2026.