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Guides

ABBE Glasses: worldwide shipping, production time and the 30-day return

· 2026-10-02

ABBE Glasses is an online shop for eyeglasses, sunglasses, goggles and lenses, with prescriptions filled in partner laboratories. Because every pair is made to order, the delivery time has two parts: production and shipping. This guide puts both together, adds the costs for the US and for international orders, and explains how returns work.

Production time before dispatch

The shipping page lists how long a pair needs in the lab before it leaves. Frames without prescription take 1 to 2 business days, single vision lenses 2 to 3 business days. Progressive, bifocal, blue light, sun tint, driving night and safety lenses take 3 to 5 business days, and photochromic lenses 5 to 7 business days.

Shipping rates and delivery time

Destination and methodShipping costDelivery after processing
US, USPS, orders over 69 $Free shipping7 to 10 business days
US, USPS5.95 $ shipping7 to 10 business days
US, FedEx, UPS or DHL19.95 $ shipping3 to 5 business days
International, First Class9.95 $ shipping10 to 15 business days
International, Worldwide Expedited24.95 $ shipping5 to 7 business days

The shop sums it up as delivery within 7 to 15 business days, depending on the prescription and the chosen package. Outside the continental United States the times can change. Every order carries a tracking number.

Customs, tax and delivery limits

For orders outside the US the shop warns that some countries charge import tax, and it names an example of European countries that ask for a customs form. Express packages cannot go to military bases and some islands, and express couriers do not deliver to PO boxes, so enter a street address. If a package is delayed by weather, customs or strikes, the shop says it refunds the shipping charge, if there is any.

The 30-day return

You have 30 days from receiving your glasses to contact customer service for a return authorisation. Please contact them before you send anything back. You can choose between a one-time 100 percent store credit and a 50 percent refund to the original payment account, both excluding shipping. Unused accessories qualify for a full store credit or refund. Refunds are processed within 3 business days after the shop receives the return, and a card or PayPal refund takes another 2 to 7 business days or more. If the glasses break on arrival or the order does not match what you chose, the shop replaces the pair and asks for photos with your order number.

Exchanges are possible once per item. In an exchange only the frame is refunded and lenses are not, and the delivery of the new pair is charged at the normal rates.

Payment

ABBE Glasses accepts PayPal, major credit cards such as Visa, Mastercard, AMEX and JCB, and its own store credit. It does not work with insurance companies but supplies an invoice copy you can submit yourself.

Cashback with daily cashback

Open the ABBE Glasses page at daily cashback, where current offers are listed and checked every day. Press the shop button and order as usual. Your cashback (up to 6%) first shows as open in your free account and turns confirmed once ABBE Glasses has reported the order. If you return a pair, the cashback for it is deducted, and store credit orders follow the same rule.

Tips

  • Measure the frame size of your old glasses and check your pupillary distance before ordering, because a cash refund is 50 percent and excludes shipping.
  • Keep a copy of your prescription; the shop asks for it when something feels wrong.
  • Keep other cashback or voucher tabs closed while you shop, because a later click can replace the first one.

As of October 2026

Frequently asked questions

Does ABBE Glasses ship worldwide?
Yes. The shop lists United States rates and an international tier with First Class and Worldwide Expedited shipping.
How much is shipping in the US?
USPS costs 5.95 $ and is free shipping on orders over 69 $. FedEx, UPS or DHL shipping costs 19.95 $.
How much does international shipping cost?
First Class International costs 9.95 $ shipping, Worldwide Expedited 24.95 $.
How long does delivery take?
The shop gives 7 to 15 business days overall. Production takes 1 to 7 business days, shipping adds 3 to 15 depending on method.
Do I pay import tax outside the US?
The shop says some countries may charge import tax. The amount depends on your country, so ask your customs office.
What is the return period?
30 days from receiving the glasses. Contact customer service before sending them back.
Do I get a full refund on a return?
Excluding shipping, you can take a 100 percent store credit or a 50 percent refund to your card or PayPal.
Which payment methods are accepted?
PayPal, major credit cards such as Visa, Mastercard, AMEX and JCB, and ABBE store credit.
What if my glasses arrive broken?
Contact customer service immediately. The shop replaces damaged glasses with a new pair.
How do I contact ABBE Glasses?
By live chat, email or phone on +1 585 800-1155, Monday to Saturday 9 am to 9 pm PDT.
Are there vouchers or discount codes for ABBE Glasses?
Current offers are shown on the ABBE Glasses page at daily cashback, and we check them every day. Use only the code shown there.
How does cashback work at ABBE Glasses?
Press the shop button on our ABBE Glasses page and order as usual. Cashback is open first and confirmed after the order is reported. A return deducts it, and a code from another site can cost you the cashback.